Billing Terms and Conditions

Accepted Payment Methods

At Zivoraq, we currently accept PayPal as the approved payment method for all purchases made through our website. Customers must ensure that their PayPal account is active, authorized, and funded at the time of checkout. Orders will only be processed once payment has been successfully confirmed.

Currency for Transactions

All transactions on our website are processed exclusively in USD. Prices displayed on product pages, checkout, invoices, and confirmations are shown in U.S. dollars. If you choose to pay using a PayPal account linked to another currency, your payment provider may apply exchange rates or additional fees beyond our control.

Secure Payment Processing

We take payment security seriously. All transactions conducted on our website are protected using SSL (Secure Socket Layer) encryption, ensuring that your payment details and personal information are transmitted securely and safeguarded against unauthorized access.

Shipping Policy Overview

Orders placed on our website are processed and shipped according to our established shipping guidelines, including handling times, transit times, delivery estimates, and free shipping eligibility within the United States. For full details regarding shipping schedules, order processing, and delivery timelines, please review our complete Shipping Policy at:
https://zivoraq.com/policies/shipping-policy

Return & Refund Policy Overview

We offer a clear and customer-friendly return and refund process. Eligible products may be returned or exchanged within the specified return window, and approved refunds are issued to the original payment method after inspection. Full terms, conditions, and eligibility requirements are available in our Return & Refund Policy at:
https://zivoraq.com/policies/refund-policy

Privacy Policy Overview

Zivoraq is committed to protecting your privacy and personal data. Customer information collected during billing and checkout is used solely for order processing, payment authorization, and customer service purposes. We do not sell or misuse personal data, and all information is handled in accordance with applicable data protection laws. For complete details, please review our Privacy Policy at:
https://zivoraq.com/policies/privacy-policy

Google Merchant Center Compliance

Zivoraq operates in full compliance with Google Merchant Center policies. All billing, payment, pricing, and checkout information is presented transparently and accurately. We ensure that customers have clear access to payment terms, refund policies, and contact details before completing a purchase.

Contact Information

If you have any questions regarding billing, payments, or checkout issues, please contact us using the information below.

Store Name: Zivoraq
Email: info@zivoraq.com
Address: 17 Lance Circle, Bridgeport, CT 06606, United States
Operating Hours: 9:30 AM – 6:00 PM (GMT-5), Monday to Friday
Contact Us: Contact

You may reach out to us at any time. Our support team typically responds within two business days.